Kathleen Bonzo, Billing Specialist

kath.bonzo@affinitypsych.com

Hi, I’m Kath, the Billing Specialist at Affinity Psychological Services. With over a year of experience in the healthcare industry, I ensure a smooth and efficient billing process for our clients. I hold a Bachelor’s degree in Mechanical Engineering, and in my free time, I enjoy watching anime and K-dramas!
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What Sets Me Apart As An Admin

Billing can sometimes be challenging, so I approach every situation with understanding and positivity. I strive to find the best resolution or provide clear, compassionate communication. My priority is to ensure that clients feel heard and supported throughout the process.

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How I Work

As a Billing Specialist, I handle denied claims and accounts receivable. I also work closely with clients and insurance providers to update insurance information and verify benefits. My goal is to ensure a smooth billing process and communication so our clients and providers can focus on what truly matters-delivering and receiving quality care.